At CTI Resources Sdn Bhd, our commitment to impeccable service ensures seamless and secure biometric authentication solutions—from facial recognition to fingerprint scanners.

Maintenance & Technical Support

  • Comprehensive Assistance: Our services include phone support, remote troubleshooting via TeamViewer, and on-site repairs by our skilled technicians based in Shah Alam.
  • Hardware & Software Care: We offer robust support for both software and hardware—including firmware updates, software patching, and replacing or repairing faulty terminals.
  • Tailored Service Plans: Whether for SMEs or large corporations, we provide customized maintenance contracts with flexible terms that meet your unique requirements—from periodic servicing to emergency response.

System Integration & Customization

  • Flexible Compatibility: Seamless integration with a wide range of time-and-attendance systems and database platforms, thanks to our experience working with numerous software houses.
  • Custom Solutions: We specialize in building bespoke modules—including logistic, vendor, workforce, and property management systems. Our popular solutions include:
    • Time & Attendance
    • Access Control
    • Visitor & Car Park Management
    • Guard Patrol
    • Meal Applications & Hostel Management
  • Personalized Innovation: Our team welcomes challenges—share your ideas, and we’ll develop tailored solutions that fit your operational needs.

On-Site Consultation

  • Site Evaluation & Proof of Concept: We offer in-person site inspections to assess your environment and perform proof-of-concept demonstrations using our demo setup.
  • Expert Recommendations: Based on your goals and infrastructure, our technicians will advise on system design, deployment strategy, and optimization to ensure maximum efficiency and security.

Why Choose CTI Resources?

Local Expertise

Quick on-site response time in Shah Alam and surrounding areas.

Complete Support

End-to-end maintenance—hardware, software, installation, and more.

Adaptive Integration

Works with legacy systems and custom workflows.

Consultative Approach

Tailored advice and proactive problem-solving via on-site visits.

Scalable Solutions

Modular services that grow with your organization.

Fast response. Personalized solutions. Local expert service.

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